End-User Computing Availability Monitoring
Scoutbees by ControlUp monitors the availability of your EUC
published resources (Citrix or VMware) and notifies you in advance about any issue
Why Scoutbees?
Fully Managed
Test from Cloud
Test Internally
Proactive Alerts
Features
Scoutbees offers the most extensive visibility of the health of your most critical applications
In-Depth Information
Each scout collects in-depth connection data, so you can fix issues fast
Historical Data
Note connection trends and inconsistencies
An inside look
See what happened inside the tested published resource
Plans
Start small and get to know the service
- 1 Scout
- 1 Hour Interval
- Custom Hives
- Cloud Hives
- 24 hours history
- Alerts
Get Scoutbees as an addon to your ControlUp deployment
- Unlimited Scouts
- 5m Minimal Interval
- Unlimited Custom Hives
- Cloud Hives
- 1 Year History
- Alerts
- Test Gateways With 2FA
Proactive monitoring for your critical EUC resources
- Per Scouts
- 5m Minimal Interval
- Custom Hives
- Cloud Hives
- 1 Year History
- Alerts
- Test Gateways With 2FA
Frequently Asked
Questions
Do I need to install something on premises?
If you want to run tests from our cloud-based location, no, you don’t! The service is fully managed and scouts are initiated from our cloud-based runners—we call them Bee Hives—which are deployed around the globe.You need only install a small Windows service (Custom Hive) on any desired machine to test internal resources.
What is the test process?
Each Scout logs into the gateway and connects to the desired published resource. Once logged in, the worker collects the enrichment data (e.g. login time, ICA RTT, and information about the underlying EUC platform for internal testing with Custom Hives) waits and then makes a graceful logoff.
How do you connect to published resources?
The same way you’d connect to any other remote user. Scoutbees Scouts connect to published resources through your Citrix Gateway, Citrix Cloud Gateway, or VMware UAG for cloud-based tests. Also connect via Citrix StoreFront and VMware Horizon Connection Server for internal resources testings with Custom Hives.
Are there any prerequisites?
For cloud-based testing or tests of public-facing gateways, resources need to be accessible through a Citrix Gateway, Citrix Cloud Gateway, or VMware UAG with HTML access enabled. If your gateway is configured with two-factor authentication, the OTP code needs to be provided in a single-step method (we support both static and TOTP codes. Read more). For testing of internal resources with Custom Hives, resources must be available through Citrix Storefront or VMware Horizon Connection Server with HTML access enabled.
Where are the Bee Hives located? Can Scouts run from my internal network?
Currently, our Bee Hives are located in two locations globally. Custom Hive components can be installed in any location (e.g. branches, internal networks, VPCs, etc.) to test connections to and from internal resources.